Frequently asked questions
Does the app file my VAT return?
No. The app prepares the return per box. You copy the amounts and file the return with the Belastingdienst.
What if I find a mistake in a quarter I already filed?
A change in a filed quarter is tracked as a correction. The app shows whether you include the difference in a later return or file a supplementary return (suppletie).
Who owns my data?
You do. You export everything whenever you want (JSON and XAF audit file), there is a backup every night and you can have your account and data deleted.
How do I cancel?
In the app, at any time. Your subscription runs to the end of the paid period; after that you can still export your data.
How is my data protected?
The connection is always encrypted, every row in the database can only be read by your account and there is a backup every night.
Do I need a payment card to try it?
No. You try it free for 30 days without a payment card.
How do I get help?
By email only: choose Report a problem in the app or email us at the address under About us. We reply by email within 2 working days.